After 36 months of my account being debited, I was only notified when i went over the counter in the Kempton Park branch that i owe the amount of R3800 because my account was handed over to Bennets & Associates. Reason: somewhere in June 2011 my debit order for R279 bounced, therefore my account was handed over to the lawyers, hence the now accummulated amount of R3800. I wrote emails to Mr Grobler who i was told is the Manager at the head office, the only response i received is the tax invoices which shows that while my monthly contractual obligation of R279 was debited every month, there were admin/legal costs that were deducted from that money which renders my monthly payment nearly null & void. my question is: What Commercial law in this couontry is this Body Lab operating under? How on earth does a company hand over the consumer to the the legal people without first notifying them through letters/calls? I AM APPEALING TO EVERYONE THAT HAS ISSUES WITH BODY LAB TO FORM A RORUM OR SOMETHING so that together we can bring this to a halt.
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