I paid my gym membership 3 years 9 months in advance, with witnesses.
I was specifically told by the salesman (witness can verify) that there will be no further costs, each year I am charged a management and services cost which increases by more than 10% how is that CPIX??
Then your gym moved over from previous access cards to new tags which I was forced to buy to gain access to something I had already paid for
I now lost my token and refuse to pay for it again, other than that your head management (Annelize) from Fourways branch is dismissive and thinks that she can treat customers like total.
When you sign up for a contract the salesman walks you through the contract so quick and gets you to sign on the contract because the "Deal ended yesterday and unless you sign now you will lose the deal"
I paid R7600 and now find all these clauses written in font size 2 on the contract. Planet fitness will not let me in unless I pay more for another tag which I refuse to pay! If I have paid for access I expect to get it you cannot turn me away when you can verify on your system I have a contract
I want the rest of my money back grown at the inflation charges that you charge clients
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