AfricaComplaints.com » Shops, Products, Services » Complaint / review: Beares - Bad Service Again!!! | #86153

Beares
Bad Service Again!!!

In December, I reported broken cough to Bears even complained due to bad service, they fixed it I even complimented them on Hellopeter after. A week after that same couch broken on the same spot, I sent Sameer call Centre Agent 23rd/03/2013 mail to advised him of this matter which he claims he has never received my mail. (Hi Sameer I am writing this email with great disappointment due to the fact that it is hardly a month since I received bag the couch which was took in for repairs but to my surprise it is broken again from the very same side which was supposingly fixed. I believe as a customer I need to be served and treated with standards best valued by Bears, therefore I request a workable solution on this matter as I will not stand the fact that each month I will have to take this couch for repairs. I thought BEARS sells only good quality to its customers. Kindly assist on this matter. Thanks) I don't want this couches anymore, before I'm told I'm out of warranty, this is my third complain as you requested!!! Will be contacting Ombudsman if I really have to!!!

Date:

Company: Beares

Country: South Africa   City: Soweto

Category: Shops, Products, Services

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