AfricaComplaints.com » Shops, Products, Services » Complaint / review: Spa - See copy of emails below | #326861

Spa
See copy of emails below

Sent: 07 January 2014 12:03 PM
I frequent the N2 City Superspar in Bluewater Bay PE. I have constantly complained to management about the lack of stock - shelves are constantly empty. Its getting ridiculous & frustating now. Customer relations is non-existant - I have also complained about this. The butchery is not up to standard if compared with other stores throughout PE. Specials are hardly ever available as they have no stock or items are incorrectly marked on shelves. Your feedback on this matter would be appreciated. Thank you.
Date: Thu, 9 Jan 2014 13:16
Good Day Delicia, Thank you for notifying us about this, we have raised a Store Complaint which will be addressed by our Retail Operations Manager who will provide you with feedback within 7 working days. Yours faithfully Jacqui Plevier
Sent: Wednesday, January 29, 2014 12:53PM
I would like to thank you for the feedback (please note sarcasm) but it doesn't surprise me because if this is how head office treat their customers we can't really expect anything less from their chain stores!
30 January 2014@11h00 Thank you for this feedback. I am so sorry to hear to hear that no one has got back to you. Escalated this to G Willians

Date:

Company: Spa

Country: South Africa   City: Easten Cape

Category: Shops, Products, Services

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