I bought a Floorwiz Pro Mop from Verimark at the Norwood Pick n Pay Hypermarket approximately 6 months ago. When I needed to change the head (sponge) I was not able to do so as the metal screws had rusted and would not budge. I went to the Hypermarket and they told me to phone Verimark which I did on approximately 23 December 2013. They advised that they would call me back, which did not happen. At the beginning of January 2014, I then sent an email to Verimark but once again received no response. Thanks Verimark - clearly you have no interest in the consumer. I will never buy anything from Verimark again.
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