I closed my account in June 2011. In November 2013 there was a deduction on my bank account. I found from the bank that the debit was from TFG group. I went to Fashion Express Stilfontein and when they checked on the system it showed that I owed R15000. A card had been issued in Pretoria on the account that I had closed. I was asked to bring an affidavit and fill a dispute form. The manager faxed it and gave me the FAX report. This was on the 21/11/2013. I have received an SMS that states the ref no from American Swiss 2014/01/414. I was very surprised when I received a letter informing me that my account has been handed over for collection. PLEASE HELP ME RESOLVE THIS MATTER.
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