SUPPLIER RESPONSE
Hello rodeombd,
Thank you for taking time to bring this to our attention. We apologise for the inconvenience caused regarding the delay in repair of the watch and that you have not received feedback. We are proud of the service we offer our clients and are disappointed that yo have had this experience in our store. The Area Manager will be informed of the situation and you will be contacted directly with the outcome and further assistance. We hope to have this resolved as soon as possible.
Kind regards
Britta Dahms
TFG Customer Service Online Liaison Assistant
CUSTOMER - Till today no phone call, watch or any further response from American Swiss. This is uneceptable.
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