I received a whistling kettle as a gift around two years ago. It seems there was something wrong with the lid because the handle broke. I took it back to the shop in Brooklyn mall, expecting to have issues because we didn't have proof of purchase, but Xanne was absolutely brilliant and so friendly. The kettle was replaced with almost no effort. I wish more organisations had your commitment to service and quality. Well done guys, you've got a fan!!
0 comments