AfricaComplaints.com » Shops, Products, Services » Complaint / review: Private School Procurement Assist - Short Delivery/Being messed around for 3 Weeks | #308722

Private School Procurement Assist
Short Delivery/Being messed around for 3 Weeks

PSPA is not professional and i can not believe private schools are using them, they are rude and inefficient. They short delivered skirts for my daughter starting a new school, Battled to get a hold of them (20 Calls which averaged out to a 25 minute delay) Today i held on for 1hour 30 minutes to get through to anyone.i have spoken to Stephan, Belinda (x2), Karlien (x4) times an no one know what is going on, i have emailed and followed up but still no joy. They promise their procurement manager will call but 4 days later nothing, they have given me Denny's direct line but it just cuts off. Delivery has still not happened 3weeks later even though i have paid in full. Many parents at the school are experiencing the same problem TERRIBLE SERVICE!!!

Date:

Company: Private School Procurement Assist

Country: South Africa   City: Pretoria

Category: Shops, Products, Services

1 comment

January 31, 2014 02:24 PM
I have received pathetic service from PSPA
Iam still waiting for school that i ordered on the 6th and i was informed yesterday that the unifirm was signed and delivered to a wrong address after which i had instructed them to deliver it to an alternative address on top of that the callcentre manager promised to email some body at the courier company and until now i have not being CC'd on that email like she promised..

Its pathetic..
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