AfricaComplaints.com » Shops, Products, Services » Complaint / review: Woolworths - CELL PHONE ORDERED FROM CAVENDISH SQUARE BRANCH | #302149

Woolworths
CELL PHONE ORDERED FROM CAVENDISH SQUARE BRANCH

Balckberry 9720 gentlemen by the name Kurt from Cavendish phoned around and found one in Tygervalley on 07/01/2014 @17H10, made a call whilst I was standing infront of the counter and confirmed phone will be kept for me to collect on Friday in Tygervalley, I must ask for Steward.
Called today 08/01/2014 @15h00 told by Ashley Steward is on Lunch, after i have been transferred from pillar to post in different extensions. @ 15H37 Steward eventually called and told me Woolworths policy can only keep items for 24hours and cellphone been sold, I then told me I was not infomed that in Cavendish and it is not even 24 hours yet, he answered me with very sacastic voice telling me that they have to make a sale he wil have to order me one and not sure when it will arrive.
I insisted I need to speak to his manager, he placed the phone one side whilst having a conversation with someels on the other side making rude comments about me in Afrikaans "die goose is maal" I could over hear the entire insult conversation, eventually after 18 minutes he picked up to tell he can not find a manager, after i called switchboard and were told store manager Adriaan will call me after investigating, still wai

Date:

Company: Woolworths

Country: South Africa   City: Tygervalley

Category: Shops, Products, Services

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