AfricaComplaints.com » Shops, Products, Services » Complaint / review: Shoprite - Shoprite took a double on the 23.12.2013 | #296452

Shoprite
Shoprite took a double on the 23.12.2013

On the 23.12.2013 I swiped my Debit card for the Amount of 530.47 . I gave it a few days for them to rectify the double debit however on the 30.12.2013 my funds were still not available. I went in to the store the lady advised that she will load an incident to head office and make my funds available. I then went back on the 31.12.2013 as my funds were not available. They said that i need to go to my bank where in the 1st place my bank sent me to Shoprite. Shoprite confirmed that it should be available in 3 to 7 days or that i should go to my bank it is now 10 days gone and my Funds aren't available. This is totally unacceptable and i hold ShopRite accountable as it was there speed point that took off the double amount and not my banks duty to now reverse the funds.

Date:

Company: Shoprite

Country: South Africa   City: Lenasia

Category: Shops, Products, Services

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