AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price - Terrible Service!! Very disappointed! | #291120

Mr Price
Terrible Service!! Very disappointed!

Checked into Mr Price this afternoon, lines were long, I had no issue with waiting in queue.. But I was previously informed about a new swipe system, offering more convenience.. Sounded exciting. I spotted the staff with the handheld and kindly asked for help. He then said he would attend to me.. Moments after, he went to the back of the queue helping other customers... I then confronted said worker and he replied in a very rude manner, it was funny how he targeted one specific race asking whether they wanted cash or credit.
I personally dislike being spoken to in a harsh manner and am one who is disrespected.
I then reached the front of the line and saw a sign saying "cash and account only" that made me really upset.
In order to be served I would have had to stand in line again, as I was told by said worker - only to be completely ignored again!
I did not end up purchasing from Mr Price.
Utterly Disappointed!!!
So much for the customer always being right.

Date:

Company: Mr Price

Country: South Africa   City: Pietermaritzburg

Category: Shops, Products, Services

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