Complaint / review / scam report
Misled advertising and unsafe pram sold to me from a Big company

Game advertised in there Christmas catalogue a pram with a car seat for R1500 till the 24th of December. from day 1 no stores had stock but I kept on calling around incase they got stock in (WERE I WAS KEPT VERY LONG ON HOLD). when calling n1 city game I was told that they have an alternative for me for the same price as they never got stock in. I ended up driving to n1. going into baby city seeing a pram I like. but left it because I asked them at game to keep another aside for me. when I got to gave another assistant told me no need to take another she found one of the advertised prams at the back. she brought it out. checked it and couldn't set it up for me. which is understandable but previously we have bought things that does not have all the screws in and doesnt assemble well. so we bought the pram and left. we came home and set up the pram the next day only to find that the car seat does not clip in the pram (unsafe). thinking we did something wrong we took it to our nearest branch (promenade Mitchells Plain) only to be told after waiting over 30 minutes for soneone in the baby section to show us how it works. she never knew and was running up and down to get someone else. t

Offender: Game

Country: South Africa   Region: All Country   City: N1 city/ promenade

Category: Shops, Products, Services


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