AfricaComplaints.com » Shops, Products, Services » Complaint / review: Maxi Trading - Absolutely shocking service! Called me poison! | #288130

Maxi Trading
Absolutely shocking service! Called me poison!

Wow, I'm actually at a loss for words at how they treat their customers! I ordered AND paid for a bikini on 5th Dec. I was told that it was shipped on 8th Dec. Today is the 18th and I still haven't received anything. When I contacted them, they accused me of rating them badly, called me "poison" for doing so, and then said because of this they do not have to help me further! They refused to give me the Speed Services tracking number, then they filed a "SNC" against me on e-Bay, and their final parting e-mail was this:

"Hello Holder, you are new to Bidorbuy, therefore you might not realize that a seller's ratings are very important to them. People like you, who impulsively rate negative without awaiting response are poison.
If you had waited for a response, we would have provided you with the tracking information.
HOWEVER, since you have already rated us negative, there is absolutely no incentive at all to assist you any further.
Good luck locating your bikini! "

Just too too shocking!!! So now I haven't received the item, AND i haven't been refunded my money!

DO NOT DO BUSINESS WITH THEM.

Date:

Company: Maxi Trading

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

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