AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price - WORST SERVICE | #272341

Mr Price
WORST SERVICE

I ordered clothing online on Tuesday morning (26/11/2013), paid for it immediately after and emailed proof of payment to Mr Price.

It it the Friday the 29/11/2013 and I have not received anything yet!! Online it says it will be delivered in 1-3 working days. It's day 4 and no delivery. Which means I will only get my order on day 5.

Whay the is the point of ordering for a specific occassion and being assured of getting your parcel withing 3 days, but then NOTHING.

I phoned the customer care centre. After being put on hold many times, being cut off, no answer, I finally spoke to someone who contacted the warehouse to find out where my parcel is.

Apparently the warehouse can't reach the driver, so she doesnt know how to help. I must just hope for the best.

I am absolutely livid. I spent a lot of moey and all I got to show for it was bad service!!

I would not recommend this service to anyone.

TERRIBLE CUSTOMER SERVICE. UNEFFICIENT AND KNOW ONE SEEMS TO KNOW WHAT THE IS GOING ON!!

Date:

Company: Mr Price

Country: South Africa   City: Bothasig

Category: Shops, Products, Services

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