I recieved a call from a call centre agent saying that she calling on behalf of Edgars Legal Team and the manner the lady spoke to was plain down rude and unprofessional
Hence previous calls about my account that is now in arrears ive made numerous arrangements with the agents which they of course failed to update, typical of the poor service rendered
Time of call:18:036pm
Number call was from:0114911135
Im aware that my account is much overdue as im currently in a financial status and they well aware, I just want to say the way that lady spoke to me was very inpolte and threatening to which I find wrong, first of all this is my account and what gives the right to speak to me in that manner. Im a customer and need to be treated with respect
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