I spoke to the call centre last week, asking the consultant to recalculate my instalments over the 6 month period. She seemed nice enough and assured me she would have it done by Tuesday at the latest. It's now Friday and nothing has been done so it seems to me your consultants just answer the phone and ignore the customers. I also put a follow up on your website and the consultant emailed me to say they cant help me due to? Can a competent person at edgars assist please?
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