Having browsed their website, I identified an item I would have liked to purchase. However I could not locate the exact specification I required. I called their call-center, and was assisted by a knowledgeable and professional agent. In addition, to confirming that they did not have in stock the specific item I needed; she went the extra mile by calling their buying department; to enquire if such a specification would be available in the future. I interact frequently with international companies and the levels of service from Takealot surpassed most that I have encountered; and indeed ALL service levels that use locally.
0 comments