AfricaComplaints.com » Shops, Products, Services » Complaint / review: TAKEALOT.com - 3 weeks later, item not in stock | #287094

TAKEALOT.com
3 weeks later, item not in stock

I ordered x2 of the same item off of [URL Removed] on 26 Nov. The item arrived on 14 Dec but not the item i bought. these were meant to be gift for xmas. i was then told that the correct item was on its way and I'd receive them before xmas. luckily i also emailed a complaint to their customer care dept who responded to say the item I ordered was not available and if I wanted I should replace it with a similar item but for almost R150 each more.i requested a refund. what a way to ruin one's xmas gift planning which is already a stressful task.
I certainly will not make use of Takealot's service in future.

Date:

Company: TAKEALOT.com

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

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