ON THE 20/09/2013 WENT TO PICK N PAY PINELANDS TO DO MY MONTHLY SHOPPING GOT THE 6.20PM AFTER ASSUMING THEY CLOSE AT 8, CAUSE I DO MY SHOPPING IN CLAREMONT BUT I THOUGHT LET ME TRY PINELANDS CAUSE THEY ARE CLOSER TO HOME AND I NORMALY BUYSMALL THINGS ON A SUNDAY. WHILE WE ARE BUSY WALKING THE ISLES DOING OUR USUAL SHOPPING STAFF MEMBERS ARE SHOUTING WE ARE CLOSED AND THEY WALK PASSED YOU AND SEND THESE REMARKS WE ARE CLOSED EVENTUALLY ONE COMES TO US AND SAYS GO AND PAY QUICKLY OUR TILLS ARE CLOSING AND ANOTHER STAFF MEMBER COMES AND SHE SAYS DONT WORRY MAM PROCEED WITH YOUR SHOPPING AND THEN ANOTHER SHOUTS WE ARE CLOSED WE WANT TO GO HOME AND TO ME THAT IS UNPROFESSIONAL IF THE DOOR CLOSES WHILE IM IN THE SHOP I EXPECT TO BE SERVED AND PICK N PAY IS A BIG RETAIL SHOULD EMPHASISE ON CUSTOMER SERVICE AND PROFESSIONALISM LIKE WOOLWORTHS, BECAUSE THEY TALK TO EACH OTHER AND CHEW GUM WHILE THEY SERVE YOU AT TEHE TILL POINTS.
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