AfricaComplaints.com » Shops, Products, Services » Complaint / review: Genesis Imports & Distribution - Excellent communication and after-sales service | #214824

Genesis Imports & Distribution
Excellent communication and after-sales service

I recently bought a Kindle Fire from this internet company. Being suspicious about internet companies, I researched various, and decided to take a chance on this one.

The website is extremely user friendly. Minutes after the order was sent submitted, and invoice was received. I paid this via EFT, and minutes after that a confirmation of the order was received. I then received a personal email from the CEO informing me when the stock was expected (only a few days later). While waiting for the item, I found a local company that claimed they can repair my old Kindle Touch. I notified Pieter, and he was most gracious to place a hold on the order until I made a final decision.

In the end I kept the order and it was delivered on the day Pieter informed me it would be.

I had some small issues with the new Kindle (software a bit different than the Touch), and from Pieter's answers it is obvious that he knows his product.

I can recommend this company as it is reliable and trustworthy.

Ilona Visser
Cape Town

Date:

Company: Genesis Imports & Distribution

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google