NWJ
When do I get to know what is going on?

SUPPLIER'S RESPONSE NWJ Time and Date 07:44:50 | Sun 8 Sep 13
"Hello Dominic_Serrao,

I do apologise that you were not able to reach our Customer Service telephonically. You are more than welcome to address your matter with me via e-mail at [Email Removed] and I will assist you.

Regards

Louise De Gabriele"

I have been emailing you since the 09/09/2013 with my problem, at least more than three times, and still no response from you. Thank you.