AfricaComplaints.com » Shops, Products, Services » Complaint / review: Sole Comfort - RETURN POLICY | #202316

Sole Comfort
RETURN POLICY

I BOUGHT A PAIR OF NAKED FEET SHOES AT SOLE COMFORT IN FEBRUARY, THEY WEREN'T EVEN 2 WEEKS OLD WHEN BOTH THE SOLES CAME APART. I RETURNED THEM ONLY TO HEAR THAT THEY NEED TO SEND IT BACK TO THE FACTORY AND THAT IT WILL TAKE ABOUT SIX WEEKS. THE LADY FROM SOLE COMFORT PHONE ME AFTER 4 WEEKS AND SAID THAT IT WAS A FACTORY FAULT AND THAT I CAN COME AND USE MY CREDIT. IT HAS BEEN 7 MONTHS AND THEIR IS NOTHING ELSE THAT I WANT OR CAN AFFORD IN THEIR SHOP, IF I WANT ANOTHER PAIR OF SHOES I WILL HAVE TO PAY MORE IN THAN THE ACTUAL CREDIT I HAVE! SURELY WITH THE NEW CONSUMER LAW THEY CAN'T FORCE YOU DO BUY SOMETHING IF YOU DON'T WANT TO? I JUST WANT MY MONEY BACK!

Date:

Company: Sole Comfort

Country: South Africa   City: POLOKWANE

Category: Shops, Products, Services

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