AfricaComplaints.com » Shops, Products, Services » Complaint / review: Pep - just keep your mouth | #194160

Pep
"just keep your mouth"

I enter the Pep Store in Claremont wanting to pay my DSTV accountwhich I do every month. So this morning I inform the cashier Welekazi that I want to pay R200 cash and R144 card, she doesnt know that this cannot be done and another cashier informs her of this after she struggles with my payment, the "supervisor" is called and the transaction is voided, eventually she excepts my R200cash payment, I then tell her swipe my card for R144, she informs me that I must make a purschase of R50 to draw monies...??? I tell her but I want to pay the DSTV R144 with my card, I ask her "haibo sissie are you stil sleeping" she rambles on and on and on that she has to make sure what I say before she just do something, I tell her okay we already established that. Then she tells me "just keep your mouth", I then tell another cashier I would like to speak to the manager/supervisor the lady Hestelle, I inform her of what happened and what the cashier said to me, the SUPERVISOR then looks at me and Welekazi and the cashier gets all excited and she starts raising her voice the supervisor says "calm dowm" but Welekazi and her high pitched voice goes on the supervisor did nothing!! not even an apology...

Date:

Company: Pep

Country: South Africa   City: Claremont

Category: Shops, Products, Services

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