Hi, I recently applied for a loan @ woolworths contact center, after applying for the loan i did not receive any feed back until i had to call them back find out how far they were with my application.
secondly the contact center updated the wrong debit order date which i had not agreed to, which will appear as an unpaid on my bank statements.
I seriously think woolworths contact center needs a serious upgrade on service dilivery & training making sure that each consultant takes responsibility for the client they speak to.
I do not believe theres no excuse for bad service, people must just responsibility.
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