AfricaComplaints.com » Shops, Products, Services » Complaint / review: Foschini - Call Centre Staff | #149626

Foschini
Call Centre Staff

My foshini account is in arrears... I had a consultant by the name of Thandi call me yesterday but i couldnt take the call as i was in a meeting... My co-worker answered the call which was fine & explained to Thandi that i was in a meeting she could leave a message... So Thandi decided to tell my co worker that i was in arrears on my account & i owe a certain amount on the account...
Now couldnt she have left a message & a reference number where i could call back... She decided to give out personal information about me to a co-worker of mine... WHAT HAPPENED TO CONFIDENCIALLITY...

I AM TOTALLY UPSET... SHE COULD HAVE TOLD THEM MY TOTAL EARNING'S, BANK ACCOUNT DETAILS & ID NUMBER WHILE SHE WAS AT IT

Date:

Company: Foschini

Country: South Africa   City: Durban

Category: Shops, Products, Services

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