AfricaComplaints.com » Shops, Products, Services » Complaint / review: Truworths - I am charged interest on an amount i paid long ago | #148347

Truworths
I am charged interest on an amount i paid long ago

In January 2013, I owed an amount to Truworths of R5450.I arranged with Anthony Richards and Associates that I would make a payment of R5000. I was called by the credit controller on 22/02/13 and I told her that I would make a payment of R5000 on that day. an hour later, I made the payment. I then advised that I would make the balance of the payment the following month. before I could make the payment I was called by the lady again and told that I have accumulated interest of R400 on my total balance I told her that I made a payment of R5000 and she advised she will look for it and let me know. I then paid my R450 in April.
I now, still get calls that my account is in arrears with /-R400 and the lady (Miss Williams) from Anthony Richards still insists I owe. I sent numerous mails to the project manager for two weeks now (Jodette Visser) and she has not responded with any feedback.
I have not receive a latter since I made my payments. and I would like to know how the interest is calculated and how this mess can be resolved as I am getting calls from very rude people who cannot speak very well and refuse to give me their full names.

Thanks,

Regards,
Wilson Webb
2772 6905143

Date:

Company: Truworths

Country: South Africa   City: SA

Category: Shops, Products, Services

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