AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homechoice - Not replacing returned goods | #146035

Homechoice
Not replacing returned goods

Ordered 4 x comforter sets. Returned one set as I wanted it to be replaced by another set. Goods were returned via courier to Homechoice in Wynberg on 5 June 2013. On 12 June I phoned to enquire when they will be sending the new set. According to them, they did not receive my returned set. I faxed through proof of delivery from the courier company. The next week they still did not "receive" the returned goods. I spoke to Mr Galant (a supervisor) who ensured me everything will be sorted out. I also sent him the proof of payment etc. Up to date I have not heard or received anything from them

Date:

Company: Homechoice

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

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