On the 1st of May, as I was withdrawing money, I fell part of a money which led to my card being duplicated and money being debited without authorisation. I later laid a complaint with Capitec that my money has been and as a result there were certain dues I couldn't pay. I have called the call centre 5 times during then and now and no one is willing to put me at ease. I received an sms that stated that a debit order will go through because TFG Group has 'seen' that I activated my tfg account. I only activated it so that I can manage my account online, not to authorise a debit order. I can manually pay my installment myself, so please remove that debit order which I didnt authorise. I understand that my account is in arrears as is and i promise to keep my payments up to date. Please do understand that these things do happen and its not that I do not want to pay. Give me a chance to get back on my feet.
Ano
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