All though I have been in communication with the SBV representative regarding my problem, I feel it is nothing less than fair that the general public can be aware of how a CASH PICK UP SERVICE is running their business.
Several times we have had problems with missing money, late deposits or differences in the amounts of money received by SBV. Needless to say the buck has been passed back and forth and eventually I end up with the headache in proving that SBV did receive the money.
However, when I or any of my staff deposit the daily taking's our self, we NEVER EVER HAVE ANY DISCREPANCIES and the amount written on the deposit slip is the money being banked. This is odd considering a company like SBV should have more than its fair share in place of operational procedures ensuring that the client gets its money's worth.
I have no control over the money once it has been picked up and thereafter the SBV "system" comes in to play and at this stage it is a worrying game to say the least. Having to CONSTANTLY double check everything, takes up time and time is money.
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