I have contacted their accounts department numerous times to change the banking details on the debit order as I no longer am responsible for this payment. I even completed a banking detail amendment form and e-mailed it to them. Still they are debiting my account. Every time I have to contact my Branch to reject the payment and I am ending up paying banking charges of their incompetency! If they cannot even amend a debit order account details, it makes me wonder???
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