AfricaComplaints.com » Security » Complaint / review: Altech Netstar - Unattended tel calls and e mails | #290166

Altech Netstar
Unattended tel calls and e mails

Hi

I am an existing client and have purchased a new vehicle on 29/11. I have called several times and keep being put on hold for more than 30 minutes so I sent e mails. it is almost a month and I still do not have a response.i called retensions and still held on for another 20 minutes I called telesales today and someone said they will call back, gave them my details still no calls. I need to put a tracking device asap.
your service is deplorable and I can only image if it takes so long to get back to people how long will you take to recover a vehicle?

Date:

Company: Altech Netstar

Country: South Africa   City: NATIONAL CALL CENTRE

Category: Security

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