» Recreation & Entertainment » Complaint / review: The Silver Birch Restaurant - Pathetic Service..13 years Best Gard Rest Plaese!! | #53762

The Silver Birch Restaurant
Pathetic Service..13 years Best Gard Rest Plaese!!

We have just returned fro an outing there.

We arrive at 13.40 pm for lunch and wait for service. Some 20 minutes later a waitress arrives and takes our drink order... Pattie... only after we complain to management does " he" take our order... does not introduce himself!

We place an order for
1 Nachos beef
1 Greek S
I Silver Birch Fillet
1 Lamb curry
2 Tomato cocktail
1 Spark water 1.5 ML
1 Boschendal Blanc De Blanc wine

Some 30 Mins later the manager "surfaces" to tell us they cannot make a Lamb curry as "They have 2 pieces of lamb " left in the shop!

Ok we reorder and ask for some Calamari grilled as a replacement.

Some 20 Mins later we get half our meal.

We complain we missing a pizza order and10 mins later we receive our third meal.

Problem is the Chicken fillet we ordered is Stone cold. So w ask please reheat it!

We send it back and get it back with "attitude" even colder.

No problem we ask for a Cappuccino to "end" the meal and wait 20 mins to get "Nothing"

We complain and get given our bill and told to " f off"

No problem

Next time Tashas!

Pathetic Restaurant!
Pathetic management!
Pathetic Staff!

Oder Number CHK 9774 dated 3 March 2013 TBL 309


Company: The Silver Birch Restaurant

Country: South Africa   City: Home Garden centre

Category: Recreation & Entertainment


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