AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Hollywoodbets.net - ABUSE | #328014

Hollywoodbets.net
ABUSE

I deposited R5000.00 into my Hollywood acc with the intention of betting 4 the night, after two hours still not reflecting in my account I then called the accounts department as having experienced the same issue on numerous occasions. I then spoke to Rowlands, He informed me that the problem will be resolved within a few minutes. an hour later still no change. The was no Manager on duty to resolve the issue. I then forwarded my proof of payment. After some strong language and questions, Rowlands could not answer (obviously not qualified to be a team leader) he then called me stupid, surprised and angry with his attitude I retaliated. Rowlands and his colleagues called me names and stated that they had my address and all my personal details from their system. I was told that my account will be closed. Hollywood seem to have a history of employing people that are not properly trained or qualified to care for their elite customers. Cheap labour is the order of the day for Hollywood. cheating their loyal customers out of pocket with poor service levels. I have deposited more than R100 000.00 into this account in 30 days. Closing my account will be a loss to Hollywood.

Date:

Company: Hollywoodbets.net

Country: South Africa   City: Durban

Category: Recreation & Entertainment

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