AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Multichoice - Service - what service | #169847

Multichoice
Service - what service

HD PVR 2 P decoder. Phoned MultiChoice with problems when Series channels were added: low and behold as usual - the problem is on my side and the decoder must be replaced...

GET A GRIP!!!

Tonight at 19:15 - decoder reset (remote command from multichoice) - AGAIN the scheduled recordings has disappeared from the list. DO NOT TELL ME IT IS MY DECODER THAT HAS THE PROBLEM!!!

SSHD 5 and 6: try and access the SuperSport touch function - decoder changes to channel 201: so it does not recognise SSHD 5 and 6 as SS channels.

Language options on all SS (except SS1 ch201) says Language 2 of 3 in stead of "Afrikaans" - maybe it is too much of a typing issue to change the label in the software. I can recommend a good cream if you're afraid of wrist pain...

Recording buffer of SS Channel is erased when Dstv Touch function is used - was not like this before series channels were added...

Setting a scheduled recording: decoder shows to press "i" for more info - press it and it shows absolutely no information!!! Only manual once-off recordings shows program info.

DO NOT PHONE ME TO RESET MY DECODER, OR SWITCH IT ON and OFF OR UNPLUG THE LNB ETC.

FIX THE PROBLEMS!!!

Date:

Company: Multichoice

Country: South Africa   City: Technical

Category: Recreation & Entertainment

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