I have submitted a fault on Monday and phone everyday and no one can give me feedback! the line has been off since Monday morning and there is no internet! NOTHING!!! i have phoned more than 6 times and everytime they say they can't do anything! ...
I took a contract for voice and adsl and I now battling to get the adsl sorted, it is now into the 3rd week. each time I call after long wait, I am to, will escalate the call, technician will call, supervisor will call, etc. clearly this is a breach of contract and I end up having to pay a lot more ...
I had ADSL since 2009 and recently cancelled the line which was through a service provider. I requested this service to be moved to Telkom, of which an order was generated by Telkom on 27/01/2014. The consultant advised that my adsl will be active within 7 working days (04/02/2014). I called Telkom ...
This is a 3rd if not a 4th report, this contract I was told will be cancelled due to network problems. Why do ibget billed R500 extra for the month of January? If I remember very well the 1st complaint was on the 1st Jan and since then no solution. Andisosibhanxa senuu mna so sanundenza I raki ...
I have the following fault number on my line 977CTX080114. I previously wrote on hello peter and a week later our line was restored after 2 months without a line. we were privelaged enough to again have a line from 7 January to 17 January. So we were billed fro a line from 7 jan to 17 january and ...
I requested a line move on 30 November 2013, after MWeb has released my adsl line. Between Telkom and Mweb my adsl line could not be released and both parties where shifting the blame to the other. On 17 December the adsl line was finally released, hence the request for a line transfer was issued. ...