Trafalgar
Waiting 2months, still nothing

On 13 May 2013, I contacted Trafalgar needing assistance with the phone line details of the apartment I'm renting.

After 17 days of constantly contacting them I finally got the phone number and permission to use the line. I then activated an ADSL account on this number but it was the wrong phone number, I still got billed for it. All of this was fine. It could be a simple mistake. I then advised them it was the wrong number, and to please resend the correct one (multiple times). Even my ADSL provider tried to contact them for me to assist.
That was on the 13th of June

I'm still waiting. For a simple phone number, all they have to do is contact the owner.