Department of Home Affairs
APPLICATION OF FULL BIRTH CERTIFICATE

I APPLIED FOR A FULL BIRTH CERTIFICATES FOR MY DAUGHTER AND SON ON THE 09TH MAY 2013 AT THE EDENVALE HOME AFFAIRS, IN JULY I GOT A SMS THAT MY DAUGHTER'S CERTIFICATE IS READY FOR COLLECTION, CHECKED WITH THE OFFICE IF MY SONS IS READY, WAS TOLD NOT YET WAS GIVEN A CALL CENTER NUMBER WHICH I CALLED ON THE 28TH AUGUST 2013, WAS GIVEN A REF NUMBER 1308047869, AND WAS TOLD TO CALL BACK IN TWO WEEKS, TO CHECK WHAT THE OUTCOME WILL BE, I THEN CALLED BACK ON THE 11TH SEPTEMBER 2013, TO DATE NOTHING HAS BEEN DONE,
MY QUESTION IS WHY DO I GET ONE CERTIFICATE AND NOT THE OTHER AND I APPLIED THE SAME DAY,
I AM ACTUALLY DISAPPOINTED IN THE SERVICE I GOT