AfricaComplaints.com » Politics & Government » Complaint / review: Gautrain - Horrible / Expensive / Confusing | #183994

Gautrain
Horrible / Expensive / Confusing

My date turned into a nightmare...
I paid R200 for train & bus fare from Rhodesfield to Rosebank. We get to Rosebank to find out the bus service is closed - Money wasted on bus fare! I phone the Fire & Ice hotel to cancel my initial plan to ensure that we will not be late for the train. At the restaurant we double check online to see what time the station closes to ENSURE we are not late. We leave 20 minutes early after a rushed meal, get on board from Rosebank to Sandton to find all trains are closed!!! Go outside to find a taxi that wants to charge us R400?!?!?!?!?! For a trip from Sandton to Rhodesfield??? Finally get to Rhodesfield to find my car locked in??? WHY??? When I asked to speak to the manager I was refused with snide and cynical remarks. Wake up early so that I am not late for work the following day to pay R100 for parking! The most expensive waste of time in my life!!!
I suggest that the Gautrain displays clearly final return times...
I will never use the Gautrain again! I would rather sit in my car in traffic any day.

Date:

Company: Gautrain

Country: South Africa   City: Gauteng

Category: Politics & Government

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