Government Pension Administration Agency
Applied but no respond

Hi
I applied for the pensions fund 6 weeks ago and the guys from the pietermatitzburg office said it takes 2weeks
I have called sent sent emails even went to the GEPF office
And the response they gave me was will get the money on the 30th of april
Today is the 6th of may my parents passed on 2005 my mothers name is sibongile fransisca ntuli
6307070442085 and my name is Nontobeko Nombuso ntuli 8907270364084 I would you guys to find out what's
Going on when will I get the money it was a 5year balance and pension fund that I applied fo