I am constantly being throttled. I have reduced my downloads to half of my usual downloads yet i still have the problem. This is unfair treatment. i am applying fair usage. How come I am still be throttled. ...
I wrote a complain on the10/12/13 about the bad customer service I received from Randfontein, Village Square and the call centre agent. The next day Jerry Nzimande from the Head Office called. He was down to earth. Explained everything so well. We were done in no time. He certainly represented the ...
I had purchased a voucher for a spa treatment and failed to receive it during the period it was advised it should arrive. I then requested a refund in September 2013, which they where "happy" to do for me after an intense confrontation over the phone. I am still waiting on my refund, ...
I took my car for service this morning of the 10th January 2013 (Friday) and the service was conducted at Kia Motors - Sandton Branch. My car was fine and had no cracks on the windscreen, however when I went to collect it in the afternoon I found it with a cracked windscreen. I noticed this on my ...
I WANTED TO GET A SAMSUNG S4 MINI (WHITE), AND WAS TOLD BY BIANCA ON TUESDAY (7/01/2014) THAT THEY RECEIVED SOME PHONES BUT SHE NEEDS TO FIRST CAPTURE IT ON THE SYSTEM AND WILL CALL ME BACK, I AM STILL WAITING FOR HER RESPONSE (10/01/2014) I THEN VISITED THE STORE ON WEDNESDAY AND WAS TOLD THAT ...
So I called Vodacom customer care cause my bill is about R400 higher then usual and they tell me that they are so sorry, but they cannot provide me with a detailed bill without charging me! I've never asked for this before, so why should I be charged to get a summary of something I'm being charged ...