I upgraded my contract on 29/12/2013 effective 01/01/2014. On 07/01/2014 on consulting with customer care I discovered that the contract was not upgraded. I contacted the consultant who said that he had forgotten to upgrade the contract. It was eventually upgraded on the 08/01/2014. I have been ...
I have sent and called the always there email - stating that I am vacating my property and to cancel the monitory service and fee. I want to keep the FIND U service! The monitory has still not been cancelled as the Call Centre keeps calling when the alarm goes off in the property I no longer live. ...
It seems to me that the homeloans department does not know what they are doing. I've been waiting over a month for feedback for a process that is supposed to take just 14 working days. I was told the matter was escalated to management and days go by and noone has contacted me. I would like this ...
I was the victim of a simm swop by someone pretending to be from cell c. This enabled to money by EFT from my bank account, using the security code send to your cell number. Directly after the phone conversation with the simm swop, I phoned Cell C call centre and relayed to them what happened - ...
We've bought a 5 PIECE MONACO LOUNGE SUITE on 21 Dec'13 in Potchefstroom. The set on show was red, but we wanted it in black. The sales lady assured us that there was 1 black set left in stock for us. We paid cash and requested that the set remains in the stores as we were moving to a new place in ...
I phoned Outsurance to claim for my Laptop that was. I spoke to Nicolette Heath and she told me that the claim would take 2-3 days for approval. She then phoned me back the same day to say it was already approved. This is my first claim ever from an insurance company, and I am glad it was with ...