Jaclin Enterprises illegally debited R149.99 from my account this morning after my account was cancelled in July.
My account number is 542475049922 and I believe that you also sneakily set up a second account so that you could continue to debit me AFTER the first account was created this is account A4247504. This enables you to continue to send things on the second account.
On the 21 November I became aware that you were still sending me the year book along with an invoice when I collected it from the post office I promptly called your help line at times 10:14, 10:41, 10:49 and 10:53, during the last conversation I was guaranteed by the person on the line that YOU WOULD NOT DEBIT MY ACCOUNT FOR ANY FURTHER AMOUNTS.
I had been to my bank who said that they could not reverse the debit if they did not know the full details, amount, time and date it would be debited on, you staff also refused to disclose to me your physical address or provide any of the details about when the debit would go off.
However this morning, I received a notice that you had illegally and continued to make used of my banking details to R149.99 from my banking account. This is!
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