AfricaComplaints.com » Newspapers & Magazines » Complaint / review: Trudon, Publishers Of The Yellow Pages - Most Terrible Service i have ever received | #109560

Trudon, Publishers Of The Yellow Pages
Most Terrible Service i have ever received

All i have wanted to do was remove the Double Post of the company and correct the number from it being our Fax line.

[URL Removed]

I sent a mail requesting the update and received the response on the 18th of April
"Hi, I will make sure this is changed ASAP.
Regards
Miles"

I gave enough time for them to do the update and checked every day.
I got fed up and called them on the 23rd of April, asking for a the status of the update
I got told that using a 0861 number has a cost attached and that Miles did not do anything.
I can understand that, but WHY WASN'T I informed?
I told him to send me a quote or costing.
The representative said that i should email customer care again and i will get a response tomorrow.

I sent a mail a few mins later requesting the update.

Sent a complaint message to Sales department on the 25th and requested a quote for the 0861 costing.
No Response.

Received a response on the 2nd of May

OLD DETAILS
Company name
Main tel no
Address
Fax no
Email
Web
Classification

Filled in the form and still have not received a response

Date:

Company: Trudon, Publishers Of The Yellow Pages

Country: South Africa   City: Cape Town

Category: Newspapers & Magazines

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