20 Feb i called the company by the name of Stratcol requesting to know why my mothers bank account is being debited without her permission. They refered me to African voice Trading in DBN.Spoke to Pravish and explained am calling on behalf of my mother, shes a pensioner under my care. He said they will stop the debit order immidiately. I requested the proof of her permission, he will investigate the matter and revert to me within 48hrs. When i rephrased his promise he said only if i give reference# will be able within 48hrs and said its invalid #.I called again 21 Feb 9h13 and asked the name of the agent he said he wont tell if he doesnt know the nature of the call. I told him its my right as a client to get the name he said its Pravish. I told him i need the matter to be resolved immediately he said i must not tell him how to do his Job and the client must call herself. Previously i explained the inability of my mother to make this call that Pravish is demanding. I picked up by his dodgy statements and unwillingness that its illegal. Please help to find who are these people taking pensioners money because they will continue to do so to defenceless people and get away with it.
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