12 June 2019
Case of Fraud at Clicks Northgate/North Riding
I have recorded my Chronic 6 month and a normal 6 month repeat script at Clicks Northgate. I had received my usual SMS that my medication has been collated and is ready for collection. I collected my meds and after paying the required levy went straight home. Please note that there was NO communication from anybody at the Clicks Northgate Dispensary
Upon unpacking my medications, I noticed that my Menograine was under dispensed, my daughter and I counted 30 opposed to the required 240, additionally BankMed was charged for 240 tablets. I immediately returned to Clicks Northgate and bitterly complained.
a) I was under dispensed 210 Menograine tablets
b) Bankmed was charged for the full amount of Tablets
c) NO communication from anybody at the Clicks Northgate Dispensary that I was under dispensed.
d) In Addition, last month repeat I also was under supplied by 30 tablets, again with no communication.
e) All the above is a case of Fraud in my humble opinion, as nothing was communicated to me.
After my complained I was given 150 Menograine tablets, still short of 60 tablets additionally, I have to return to Clicks Northgate as they were still short of 60 tablets.
I am a pensioner with a small Pension and now must make a 3rd trip to Clicks Northgate. I have 2 more repeats to collect and thereafter will never use the service of Clicks Northgate.
This is just too disgusting for words.
Regards
Sylvia Burnard
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