Here it goes: We requested a plumbing repair. Made call to AAA Home Service on 18-Jul-2013. They assured us that they can fixed the problem, and also put the tiles back on the wall. As we used them previously, we believed the promise from them on the telephone. During the repair, there was a massive hole on the wall. After the pipe was repaired, we asked when they will come and do that patching up the hole. Again, assured it would take place on 19-Jul-2013 afternoon. We got a call on 19-Jul-2013, and told that worker will be on site from 15H00. Until 17H00, there was no one. During the period, we made calls to the company, and had given various excuses and eventually told it will be done by 20-Jul-2013 (by Pam). However, even we told them we are not available to make it on that date prior to the information being given. We tried to communicate with them, but they would not listen, and even refuse to take calls. When we were luckily enough to get to them, they hung up on us. We had no choice but altered our plan. The worker from the company came on 20-Jul-2013 to patching up. But the job was poorly done.
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