I sent in my Police watch through Edgars after the glass fell off on 11 March 2013.. It was still under warranty as it was just over a year old. After numerous issues including "courier issues", I finally have word (after almost 12 weeks) that I now have to pay R370 to have it fixed as the case and the glass is not covered under the warranty. There was nothing wrong with either when I sent it in. The glass face merely popped out completely, which to me seems more like poor workmanship than anything else then. I sympathize with each and every single person who would ever have to deal with them.
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