I CALLED THIS COMPANY MBD IN DECEMBER 2013 AND MADE ARRANGEMENTS TO PAY MY ACCOUNT ON 25 JAN 2014 AS I HAVE NOT PAID THEM FOR 11 YEARS. THE AMOUNT I WAS GIVEN WAS R1585.74 THEN 1 WEEK LATER I GET AN EMAIL SAYING I MUST PAY MY ACCOUNT. THEN A FEW DAYS AFTER THAT I GOT A CALL FROM ONE OF THEIR STUPID AGENTS THAT TELLS ME THE CALLS OF THE MANAGERS ARE NOT RECORDED BUT WHEN YOU CALL THEM THEY TELL YOU ALL CALLS ARE RECORDED. THEN THEY SEND ME AN EMAIL ON 20 JANUARY 2014 THAT SAYS I MUST REMEMBER TO PAY MY ACCOUNT ON THE 31ST DECEMBER 2014. THIS IS A JOKE! AS IT WAS 20 JANUARY 2014 ALREADY. THEN I CALL THEM AND THEY TELL ME I OWE close to R1700.00. THEN I TOLD THEM I MADE AN ARRANGEMENT TO PAY 25 JANUARY SO WHY DID THEY PUT ON INTEREST WHEN I WAS TOLD THERE WONT BE ANY INTEREST GOING ON! THEN ON THE 24TH JANUARY 2014 THEY TOLD ME I NOW OWE R1785.74. THEY THEN SENT ME A MAIL AFTER I PAID 24TH JANUARY 2014 R800.00, A LETTER THAT SAYS I OWE R1144.79 STILL SO TECHNICALLY MBD HAS PUT ON R330.00 INTEREST ALONE ON THIS ACCOUNT WHEN I ACTUALLY CALLED THEM TO MAKE ARRANGEMENTS AND THEY DID NOT CALL ME!!! NOW I CANNOT EVEN GET HOLD OF A MANAGER TO ASSIST ME. THIS IS PATHETIC.
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