This lawyer firm does not understand the words Service Delivery, Customer care, Communication, Time consumption or any other word that goes by looking afetr their customers needs...
I have asked numerous times to just keep me updated or correspondance at least when I send a mail asking something or not even when I phone nobody is available and just leave a message but still no responce?
I am not someone that really complains but when you are in the process of selling your house, Please do yourself a favour and do not do it through this firm...
When we signed the contracts with the home agent upon the buyers request asked me to do it through her lawyer, I was looking forward to great service which I did receive in the beginning and when I realised its been too long since she got back to me I phoned and the responce was that she was no longer there. They couldnt tell me who took over and still dont know after 1 month of pleading for responce or service which I never really received? I googled them even and seems like its no lawyers at this firm, only assistants? Since then I had to take things up in my own hands regardsing the electricity CTC and other things?
Very poor service
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